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  1. LabelWorx Support
  2. Distribution
  3. Distribution FAQ

Distribution FAQ

The most frequently asked questions regarding distribution.

  • Why are my total plays on Spotify different to the numbers reported on my statement?
  • Why are the numbers on my statement different to the values shown in the Daily Sales reporting?
  • Why can't I find my track on Facebook/Instagram Music?
  • Why can't I find or use my music on TikTok?
  • Why can't I pitch / find my artist's tracks on their Spotify profile?
  • Why can't I see sales before June 1st 2011 in the Daily Sales reports?
  • Why can't my release artwork feature a web address?
  • Why did I get a copyright claim on TikTok?
  • Why do sales, streams or plays appear to be missing from my LabelWorx sales statement?
  • Why does every track need a Mix Name?
  • Why does my label need a website and accounts on social media?
  • Why does my label not appear on a store?
  • Why does my release schedule show 'No Releases Scheduled' on the dashboard?
  • Why has an artist on my release been flagged on Spotify's watchlist?
  • Why has Facebook muted my video?
  • Why has my label been rejected by a store?
  • Why has my label logo been rejected?
  • Why has my label not been approved for distribution by LabelWorx?
  • Why has my release been rejected by LabelWorx?
  • Why has my release not gone live?
  • Why has my release reverted back to 'Draft Release' after I submitted it for distribution?
  • Why has my track been featured on a compilation released by LW Recordings?
  • Why have some of my releases disappeared from my release list?
  • Why haven't I received my royalty payment by international transfer, even though it's 'Paid'?
  • Why is my label not on available on a store?
  • Why is my release on the wrong artist page on Beatport/Traxsource?
  • Why is my track listed as Album Only on iTunes?
  • Why is my video on the incorrect Topic channel on YouTube?
  • Will I keep stream counts and playlist placements if I move to LabelWorx?
  • Will LabelWorx transfer my releases from other stores automatically?
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