LabelWorx is a specialist distributor with dance and electronic music at its core. We provide bespoke distribution packages and a promise to get your releases online, at the right time, and with the promotional support to help get your music the features they deserve.
It can be quite overwhelming to begin using new software to oversee your label, so we've broken down the process into smaller, more manageable sections, to help guide you through the setup process and ensure you have all of the knowledge needed to use the LabelWorx system with speed and efficiency.
STEP 1: Sign Your Distribution Agreement
Shortly after your LabelWorx account is approved, you will receive a confirmation email containing your login credentials, followed by a separate email from DocuSign containing your distribution agreement.
To continue setting up your account, you will need follow the link in DocuSign's email and digitally sign your distribution agreement through their platform. If you have any issues, please check out this article.
STEP 2: Introduction to the Label Management System (LMS)
The LMS is at the core of everything we do here at LabelWorx, and the home screen is the base of that, giving you easy access to all areas of the system that you will need in order to run your label efficiently.
Be sure to check out the Label Management System new user guide for an overview of the different areas of the LMS and get an understanding as to how you can use the system to manage your label.
STEP 3: Complete Your Label Profile
On the Record Label Details page (Labels ➜ Record Labels ➜ click your label name), you will need to complete your label profile and provide key information (label contact details, logo, bio, genres, etc).
For distribution customers, this information will be passed onto the stores and used by them to review your label when considering your application, so please ensure all information is present and correct.
STEP 4: Create Your First Release
To create a release in the LMS, go to: Release Management ➜ Release List ➜ click the New icon
From here, you'll be able to create your first release. To help get you started, we highly recommend checking out the Introduction to Releases, Tracks, and Artists for a full overview of this process.
IMPORTANT: If you are an established label that has already released on the stores via another distributor, you must upload your back catalogue to our system with the original audio, EANs, ISRCs, and track orders – check our guide for transferring releases from another distributor.
STEP 5: Request Approval For Your Label
Once you have returned your contract, informed us of any previous releases (if applicable), and created your releases in the LMS, you will be able to request approval (check you have everything ready here).
After you request approval, our team will then manually review your label to ensure you have everything in place and ready to go. Once it's been approved, we can begin distributing your releases to the stores!
STEP 6: Best Practices and Contacting LabelWorx Support
We encourage you to check out our list of distribution best practices articles, as well as tips and tricks for certain stores. While "best practices" for one label may differ from the best practices for another, this information will still come in useful and can be transferred to fit your label's own needs!
If you have any questions that you cannot find answered in our Knowledge Base, our support team is on hand to help advise you throughout your set up process via the LabelWorx support request form.
When submitting a support request, please ensure that you select the most relevant service and topic options, so that we can assign it to the correct support team and answer your questions promptly.