If the system cannot automatically match a line from a statement you have uploaded to a track in your catalogue then that particular line is flagged for "Manual Matching".
RoyaltyWorx may fail to match a line on your statement for a variety of reasons. Perhaps the track from your catalogue is missing and you did not enter it into our system already. Maybe it is missing vital information such as ISRC and Barcode, or maybe you have written the title and mix name slightly differently.
To manually match lines on your sales import complete the following -
1. Select "Royalty->Sales Imports" from the Top menu.
2. Select your "Sales Import" from the list
3. Click the "Manual" button in the top right icon menu
Manual Import Line Match Screen
You will now see the "Manual Import Line Match Screen" which will be loaded with details regarding the first line from your statement which needs manually matching. You will see fields that look very similar to the below but may differ slightly due to different import requirements from different statement formats.
You need to review the "Statement Row Details" section of the screen and locate the track in your catalogue.
If the above 3 methods do not work and you are sure your track has already been created in your "Release List" then please contact us via our Request Form for advice.
Repeat until Matched Completely
The "Manual Matching" system repeats through all the manual matching lines until your statement is completely matched. Once your statement is matched completely you can "Finalise" your Sales Import. Please read this article on how to Finalize your Sales Import - How do I Finalize my Sales Import in Royalty Worx?
RoyaltyWorx may fail to match a line on your statement for a variety of reasons. Perhaps the track from your catalogue is missing and you did not enter it into our system already. Maybe it is missing vital information such as ISRC and Barcode, or maybe you have written the title and mix name slightly differently.
Note - It is recommended that you set-up all of your Albums, Singles & EPs in the "Release Management->Release List" before attempting to complete a "Sales Import". You will have a much better match rate if all of your tracks exist in your release list.
To manually match lines on your sales import complete the following -
1. Select "Royalty->Sales Imports" from the Top menu.
2. Select your "Sales Import" from the list
3. Click the "Manual" button in the top right icon menu
Manual Import Line Match Screen
You will now see the "Manual Import Line Match Screen" which will be loaded with details regarding the first line from your statement which needs manually matching. You will see fields that look very similar to the below but may differ slightly due to different import requirements from different statement formats.
You need to review the "Statement Row Details" section of the screen and locate the track in your catalogue.
Method 1
a. Royalty Worx will attempt to suggest tracks for you in the "Suggested Tracks" section.
b. If you find the track that you need there, click to select the track and then click "Save".
Method 2
a. Using the "Track" field you can manually search your catalogue for the desired track.
b. If you find the track that you need, click to select the track and then click "Save".
Method 3
a. If the line on your statement is actually a complete Album, Single or EP sale then you can use the "Release" field to manually search your catalogue for the desired release.
b. If you find the release, click to select the it and then click "Save".
If the above 3 methods do not work and you are sure your track has already been created in your "Release List" then please contact us via our Request Form for advice.
Repeat until Matched Completely
The "Manual Matching" system repeats through all the manual matching lines until your statement is completely matched. Once your statement is matched completely you can "Finalise" your Sales Import. Please read this article on how to Finalize your Sales Import - How do I Finalize my Sales Import in Royalty Worx?