What Is an Invoice and Why Should I Use Them?
An invoice is a document that you send to another company or person requesting payment for a service or goods you have sold to them.
Sending an invoice is as simple as creating a piece of paper or email, listing the invoice items with totals and sending it on.
Label Worx does not accept paper invoices from our clients. We generate an invoice on your behalf to save you the work. We just ask you to supply your unique invoice number which you can make up if you prefer.
All businesses use invoices in order to manage their accounts and as a record of money coming in and out.
Where Do I Find an Invoice Number to Enter So I Can Request My Royalties?
The invoice number that you need to enter when submitting an invoice online should be a unique number for your invoice.
If you do not currently have an invoice numbering system setup we suggest you start from 001 and add 1 to every invoice that you issue.
When Will I Receive Payment for the Invoice I Have Submitted for My Royalties?
Our agreement states that LabelWorx will pay your royalties within 30 days after receiving your invoice online.
Under normal circumstances, you will most likely receive the payment within the first 7 - 14 days although this may be longer for your first payment if an international transfer is required.
The quickest method of payment is Paypal.
If you have any questions or queries regarding payments then please email email@example.com.
Is It Possible to Receive Separate Sales Statements for Each Label on My Account?
We can configure our reporting system to issue individual statements for each one of your labels if this is preferred.
Enabling this will require that you need to reach the minimum payout value for each label instead of all labels collectively before you can submit an invoice for your royalties.
If you would like this activated please contact Label Worx support.
Why haven't I received my royalty payment by international transfer even though it's paid in the LMS?
International bank payments are sent by WISE. If you do not accept the email transfer within 1 week, the money will be refunded back to LabelWorx. Please note that if you have received the transfer email and entered your details, please allow another 2 weeks. If you have not received your money after 2 weeks, please contact our support via the following form.