If your Licensor has incorrectly submitted an invoice with VAT, you will need to delete their outstanding invoice and then get them to resubmit their invoice with the correct VAT settings.

1. Delete the Licensor's outstanding invoice by going to to Royalty ➜ Licensor Invoices ➜ Click the red 'X' icon under the 'Delete' column.
   
   
   
   
2. Once deleted, you can then resubmit your invoice to the Licensor. To do this, use the 'Resend' function by going to Royalty ➜ Licensor Statements ➜ Send Licensor Statements.
   
   
3. The Licensor can then go to their Licensor Invoice screen and remove their VAT information by clicking the 'Update VAT / Sales Tax Information' link, removing their VAT number, and then selecting 'I am not VAT/Sales Tax registered'.
   
   

You can learn more about receiving and managing invoices here. If you have any specific queries regarding your Licensor invoices, please free to contact our support team.