If your Licensor has incorrectly submitted an invoice with VAT, you will need to delete their outstanding invoice and then get them to resubmit their invoice with the correct VAT settings.
- Delete the Licensor's outstanding invoice by going to to Royalty ➜ Licensor Invoices ➜ Click the red 'X' icon under the 'Delete' column.
- Once deleted, you can then resubmit your invoice to the Licensor. To do this, use the 'Resend' function by going to Royalty ➜ Licensor Statements ➜ Send Licensor Statements.
- The Licensor can then go to their Licensor Invoice screen and remove their VAT information by clicking the 'Update VAT / Sales Tax Information' link, removing their VAT number, and then selecting 'I am not VAT/Sales Tax registered'.