NOTE: The information in this article only applies to accounts created before December 2024 that have been upgraded from the legacy system to the new Artist Roles system.
LabelWorx is streamlining artist profile delivery with a master artist database, providing you with longer-term benefits, such as instantly correct artist profile mapping and more accurate Daily Sales Reporting.
Most of your artists will have been automatically matched, but some will require manual matching. To match your artists to the artists in our database, go to Artists ➜ Artists Unmatched in the top menu:
- From the 'Artists Unmatched' screen, you will be presented with a list of your artists that we have been unable to automatically match. To match them, click Match Artist on the right-hand side.
- Click Select on the correct artist from our database that matches your artist (if you have difficulties finding the correct artist, please see the troubleshooting tips below).
- Repeat the process for all unmatched artists on your roster.
What should I do if there are too many search results?
If you're having trouble finding your artist in the search results (e.g. they have a common name and/or no recognisable image), you can either click the DSP icons to identify them via their artist profile on that platform, or you can paste your artist's Spotify profile URL into the search bar.
What should I do if there are no search results for my specific artist?
If you are sure that your artist does not already exist in our artist database, select Create A New Artist and follow the instructions in this article instead: How do I add a new artist to the database?